It is no accident that our properties follow the same successful trend from assumption to affluence. Our standardized operating procedures, business philosophies, professional employees, dedication and hard work are aimed at making each property the best it can be. This applies to Class “A” apartments as well as distressed “turn-around“ properties.

These objectives are obtained by:

• Yield management Systems to maximize rental rates and A.D.R.               
• Continual review of phone, showing, closing, sales techniques and marketing efforts to increase occupancy.
• Monthly Managers and Maintenance meetings. 

Including continuing professional education

• Incentive/motivated staff bonus programs.
• Frequent in depth property inspections.
• Periodic administrative audit.
• Lowering fixed costs through bulk discount for property insurance, telephone service, and energy audit/conservation and assisting in real estate tax protest. 
• Immediately addressing potential liability issues.
• Monitoring operating and financial results against owner approved budget.
• Improving equity value by increasing the bottom line and maintaining maximum physical condition.

Affordable Housing Management and Compliance
The compliance business is difficult at best. Tax compliance management means lots of paperwork, structure and organization. Our procedures and execution make the process less complicated. And our programs successfully ensure the integrity of your tax credits by…

• Setting up proven file structure- procedures, forms, verifications and certification
• Training of compliance staff
• Training in software

Community Associations
Because the continuity of a community association’s management company in light of continuing board and committee turnover, it is imperative that the proper firm is selected. It is obvious that when it comes to association management, Prudential Signature exhibits the professional credentials, expertise and experience to meet your association’s expectations.

Hospitality
Whether country clubs or hotels, hospitality management offers its unique challenges. Country Club management may entail working with club board, membership as well as staffing and procedural issues. Hotel management means professional systems and includes the understanding the unique aspects of front desk, housekeeping and room and banquet sales management. Our combined people resources have the experience and expertise to meet these challenges.

Workouts
Serving as Court Appointed Receiver and acting as asset manager involving “workouts” and troubled properties is a specialty of Signature Property Management. Our services include consulting, leasing and disposition associated with such “workout” properties. Past workout clients include GMACCM, FDIC, RTC, Mission Bank, and a host of local and regional lenders. Jerry Miller, an attorney has served as receiver in five states. The experience of asset management, property management, leasing and disposition of over $200 million to workout assets cannot be matched in the region.

Recent Case Study Three Fountains East and West Apartments & Townhomes May 20, 2002 At assumption of management on January 1, 2002, 41 units were available for rent between the East and West properties. As of September 8, 2002, 2 vacant un-rented units remain. The net vacancy decrease is 39 units plus 17 additional units rented to cover move-outs during this period. Our secret? Good people using good systems. Step One. Organization Joy Peters installed Rent Roll system on New Years Eve. Resident files were created. Office and administration organized. SOP put in place. Step Two. Staffing Through networking, a top-flight manager, assistant manager and leasing agent were hired. The staff had excellent prior experience and expertise. Step Three. Staff Training and Supervision Continued professional staff training, mentoring, instructing and monitoring to obtain maximum results. Step Four. Cosmetics The office was rearranged and an attractive model was created. Experienced maintenance supervisor, staff and grounds were hired to generally clean up the property and improve curb appeal. New signage installed. Step Five. Out Reach Marketing An organized sales call program was instituted to call on “feeder employers” on a consistent basis. See attached marketing results. “Just want to let you know that I do appreciate your getting your May financial reports to me early. What a treat. In a quick review, it looks like you had a good month in earnings and an outstanding month in leasing. It is a pleasure to see your hard work and excellent staff achieve a big improvement. Thanks!” Tom Beal, Owner of Three Fountains Apts.